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Melissa Opie aka "The Property Lady" - Managing
Director, Licenced Real Estate Agent and Officer in Effective Control
KPI™ was founded by Melissa Opie. Since buying her first property at a very young age, she has devoted time, effort and passion towards a career which now offers her clients an opportunity to enrich their lifestyle.
Added to her many accomplishments Melissa is also the Co-Author of bestselling book Property Rich a "how to" book about identifying the best investment and getting the right loan structure correct from the start. Log onto www.propertyrich.com.au for more information and to order your copy.
Melissa, a Licensed Real Estate Agent, has worked extensively in the Melbourne property market, she has also assisted clients interstate and overseas to make informed property decisions. Her very successful sales and marketing career has spanned over 20 years.
Melissa was appointed as a Committee Member of the REIV Buyers Agents Chapter 2006-2010 and the Chairperson for the North Western Division of the REIV 2006-2010.
As a qualified trainer and keynote speaker Melissa can be seen regularly in the media and at her seminars.
Melissa is well known throughout the community thanks to her open and honest approach in every situation. Her friendly, warm personality and high integrity makes business pleasurable
which results in clients choosing KPI™ again and again for their real estate needs.
To recharge her batteries, Melissa enjoys entertaining, cooking for friends, keeping fit by walking her much "spoilt dog Beckky", live theatre or lazing on a Sunday afternoon listening to jazz.
If you have any real estate needs or would like to book Melissa for a speaking event, Please contact her today.
Register to join her exclusive Investors Club! investorclub@kpi.net.au

Roslyn Jenner - Property Advocate - Licenced Real Estate Agent
Roslyn Jenner is a Licensed Real Estate Agent with over 30 years experience in the property industry, holding positions as a residential and commercial Property Manager and Property Advocate.
Roslyn has a solid understanding of individual client's needs and a passion for negotiation. She is diligent, persistent and above all reliable.
Roslyn's attention to detail, analytical skills and nurturing manner will be your best assets when searching for your next home or investment.
In addition to devoting her considerable energy to her career, Roslyn is dedicated mother who enjoys spending quality time with her family and also sharing the lighter side of life with friends, she's always putting people at ease with her intuition finely tuned to ensure the very best result is always achieved.

Micael Elliot - Head of Property Management Qualified Agents Representative
As Head of Property Management for Keyhole Property Investments, Michael ensures that both our landlords and tenants are provided with the utmost level of professional guidance and quality service.
To Michael, Property Management involves far more than just collecting rent. It is about providing a total service that begins with selecting the right tenant for the property.
Integrity, reliability, service and avid devotion for real estate have seen Michael rise to the height of this profession. A player in property management since 1997, Michael's track record reflects his outstanding negotiation skills, astute judgment of people and situations, and consistent emphasis on achieving mutually rewarding results for all parties to a lease.
Michael is no stranger to working under pressure. As a qualified pastry cook, Michael worked for leading cake shops including Fleischers in South Yarra.
"I have a very matter of fact approach, and I think people appreciate my honesty. When a person asks me to do something they know it'll be done."
In addition to devoting his considerable energy to his career, Michael's interests outside of work are indoor/outdoor cricket, cooking, computers, grand prix, meeting new people and continually learning.

Bianca Ferraro - PA to Melissa Opie B.Bus (Marketing)/Qualified Agents Representative
Bianca is a vibrant young professional who has a love of real estate, having worked in residential sales for a traditional real estate office she holds an agents representative certificate. Prior to entering into the field of real estate Bianca obtained a marketing degree from RMIT and experience working as a Business Analyst for a consultancy firm.
As the Personal Assistant to the Managing Director and the Marketing Coordinator, Bianca enjoys the everyday challenge knowing that she is working with one of the best in the industry, assisting Melissa Opie to fulfill her clients needs whether that be purchasing, selling or leasing property. Bianca thoroughly enjoys the diversity of her role which allows her to take advantage of all of her past work experiences.
In her spare time Bianca enjoys watching the latest flicks and staying current with news and social events.

Chantelle Camillo - Front Desk Manager/Administration Support Qualified Agents Representative
Chantelle plays an integral role in our team. With over four years real estate experience she is absolutely dedicated to the support of our team and clients. Chantelle attributes her success to her tireless loyalty, honesty and a committed "whatever it takes" attitude that motivates her to achieve above and beyond what her duties require.
Chantelle is a warm, people-oriented person with a visible passion for helping people. She invests wholehearted energy into every task, and gains great personal satisfaction from assisting our clients. Working in the KPI™ office alongside one of Australia's top Buyers Advocates continually reinforces Chantelle's passion for property, her vibrant enthusiasm and her drive to succeed.
And when she gets home, her dog Monique is waiting for its daily walk and dinner!

Kristina Hangs - Saturday Receptionist Qualified Agents Representative
A successful customer service professional with extensive experience in customer relationship management and property management services.
Kristina is innovative, imaginative and passionate when it comes to delivering customer service and achieving personal and business objectives through delivery of outstanding sales and service experiences to customers.
Most of Kristina's spare time is spent socially with family and friends and she also enjoys Latin American dancing when the chance arises.
 Helen Bassett -
Head of Accounts
Tertiary qualified in Accounting, and extensively experienced in the corporate financial sector, Helen loves the fast paced environment and positive energy of the KPI™ team.
Helen's life outside of KPI™ involves her spending time with family and friends as well as overseas travel, keeping fit and playing golf, just to name a few of her favourite pastimes.

Roger Groppi - IT Manager
Roger is an integral part of the KPI™ family as a "jack of all trades" he is always making sure the business systems are running smoothly. Not only good with computers, Roger holds a bachelors degree in Applied Science - Land Surveying and is a Registered Building Practitioner as Draftsperson in Architectural Design.
As a former Personal Trainer Roger lives an active lifestyle, enjoying running and all things sport.
Beckky - KPI™ Mascot
A qualified agent's dog, Beckky oversees company morale and loves a good pat.
Always on hand for comfort and attention.
Our Reception
Area
Our modern, inviting office provides you with a comfortable environment to discuss all your Buyer Advocacy, Vendor
Advocacy, Property Management, Equity Assist™ or Rent Assist™ enquiries with
our friendly, knowledgeable property experts.
We look forward to being of service to you.
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